Release-20230110 Release Notes
Our 2023 January 4th release introduces the "Assignments and Sending" section of the Dashboard for viewing Campaign and outreach metrics. It also includes the ability to add a BCC address on your mailer for email outreaches, duplicate your outreaches and Landing Pages, add Form Input Blocks to Landing Pages, and API improvements. Lastly, this release includes performance increases to Customer Trail, Segments, Campaigns, and Playbooks.
Dashboard
Learn more - Assignments and Sending
If you are curious about the volume of customers moving in and out of your Campaigns, as well as the status of the messages from them, that information was not conveniently available. Now you are able to access the "Assignments and Sending" section of your Dashboard, which will give you all this information at a glance.
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Playbooks
Learn more - Email Controls
We have added the ability to include a BCC address on a particular mailer, as highlighted in our Email Settings changes, and as a result that BCC address is displayed when one is present. In addition, we have made some performance increases in Campaign and Playbook execution.
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Content
Learn more - Content
When creating various types of similar content, it can be time consuming when two pieces of content are only minorly different, but their overall structure is similar. Because of this inefficiency, Symend has added the capability to duplicate content.
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Landing Pages
Previously Symend was supporting the modification of Customer attributes by using the Modify Attribute Form Block. In order to to further enable digital engagement, it is likely you would find it useful for a Customer to input information that will then be assigned to their Customer Attributes, which is why we have introduced Form Input Blocks.
Landing Pages | Description |
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Data Automation
Learn more - Data Automation Events
For the sake of simplifying your reports, we have consolidated the SMS and Email Attributes for Name and Description into a singular Attribute.
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Email Settings
When sending an email, you may want to send the email to multiple addresses, therefore you can now add a BCC address when adding a mailer. You will option under the address details when adding an email address to a particular mailer domain.
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Web Domain Settings
Learn more - Web Domain Settings
There were some instances of Web Domains returning without their protocol (https://), which is now guaranteed, avoiding any issues where the missing protocol keeping content from being rendered.
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API
Our API has changed the way you can download files, added a number of endpoints for monitoring, increased performance on Customer Trail and Segment endpoints, changed the Email Unsubscribe Event to be categorized as an account update, and a new endpoint was added to get account summaries.
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Bug Fixes
Platform Area | Fixed Update |
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Platform Area | Fixed Update |
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Dashboard |
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Playbooks |
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Content |
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Segments |
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File Transfer Settings |
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Email Settings |
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Users and Permissions |
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API |
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