v2023.19 Release Notes


Summary

Our September 26th 2023 release, v2023.19, introduces: pagination for Imports in your Dashboard; expired Downloads no longer being visible in your Dashboard; Custom Attribute Description editing; and new SMS Blocked Event mapping.

For additional information on these updates please read the Dashboard, Data Source Mappings, and Events sections of this article.

For bug fixes, please read the Bug Fixes section of this article.


Dashboard

Learn more - Dashboard

If you are viewing your Imports and there is a large volume, you will find the load time increases with the number of files you Import. To decrease this load time we have introduced Import pagination, as we have done with many other areas of our Platform. As a refresher, pagination is the approach to taking a list of items and splitting it up into smaller lists. In our case, those list sizes are 25 by default. This means that our servers only need to provide your computer with 25 items, and your computer only needs to load 25 items. This can have a significant impact when compared to loading potentially hundreds of items.

File names have been blurred for security but can see the available pagination and values in the image below:

Within the Downloads section of your Dashboard, you will also find that a change has been made which will reduce load times. Expired Downloads will no longer be displayed. This will reduce both load times and clutter.

As an example, here is a 2-month expired Download that will no longer be displayed:

Dashboard

Description

Dashboard

Description

What’s New

  • N/A

What’s Changed

  • Imports are now paginated

    • Page sizes are available in quantities of 25, 50, 100, 250, 1000

What’s Removed

  • Expired downloads are no longer displayed


Data Source Mappings

Learn more - Data Source Mappings

In the previous release, we introduced descriptions for your Custom Attributes. When they were introduced, you could add the description when you created the attribute, but you could not edit them after. You now have the capability to edit them after they are created.

Keep in mind that this only applies to Custom Attributes.

Click on a Draft Data Source Mapping, and then the name of your Custom Attribute. You will then be met with this screen for editing:

Data Source Mappings

Description

Data Source Mappings

Description

What’s New

  • Description editing for a Custom Attribute

    • Description editing must be done from a Draft Data Source Mapping

What’s Changed

  • N/A

What’s Removed

  • N/A


Events

Learn more - Events

Capturing data and surfacing it for investigation is critical for diagnosing any issues with your deliverability. In order to surface that information more conveniently, all error codes returned by Twilio that were not previously mapped to an SMS Event will now be mapped to the SMS Blocked Event. This means that if you are capturing this information in your Exports or Insights, then you will see the Twilio errors in the SMS Blocked Event. It also means this information will be surfaced in your Customer Trail.

Although these cases are unlikely, you can be assured that they will be readily available for diagnosis if they do occur.

Events

Description

Events

Description

What’s New

  • N/A

What’s Changed

  • Any Twilio error codes previously unmapped to an SMS Event are now mapped to the SMS Blocked Event

What’s Removed

  • N/A


Bug Fixes

Platform Area

Description

Platform Area

Description

Content

  • Changing a font-size would not update the “Preview Window” of your content for Email and Landing Pages until the text had been saved, the Preview will now be updated as soon as those changes are made

Data Automation

  • Occurances of “Timezone” has been corrected to “Time zone”

Outreach Delivery

  • Immediate Outreaches that occurred at the same time as a connection issue between internal services would not be sent, or logged as attempted. Now, a 5 minute window will be opened in which retry sending will be attempted, after which if the send is unsuccessful it will be considered “Expired”