v2024.19 Release Notes – Sep 11, 2024

Owned by Jared Hoffman
Last updated: Sept 13, 2024 by Andrew Wright
1 min read

Here’s a summary of what we shipped in Release v2024.19 (September 11, 2024):

Released

Engagement - Analytics aggregation

New feature

As we prepare for the launch of our upcoming Engagement Dashboard (covering Email, SMS, and Landing Page metrics), we’re excited to announce a new data aggregation feature. This enhancement provides deeper analysis capabilities and is available for custom dashboard design.

You can find this new data view either through:

  1. Each Client’s Data Workspace (DWS), within the newly available SYMEND_ANALYTICS schema

  2. Within Symend’s GOLD data layer at GOLD.ANALYTICS

Stay tuned for the release of our upgraded Engagement Dashboard on September 24th!

Key benefits:

  • Build custom dashboards from a centralized source of truth for channel engagement

  • Perform advanced analysis

Improvements

Platform Area

Description

Platform Area

Description

Playbook

We’ve improved the efficiency of Playbook re-evaluations by introducing intelligent decision-making. Our system now selectively cancels or retains scheduled messages based on the outcome of each re-evaluation, optimizing performance, and reducing unnecessary processing.

Customer Trail

We recently addressed performance issues in the Customer Trail explorer that were causing delays for users. Specifically, we’ve improved the speed of requests for retrieving the next set of historical events (pagination) and for fetching Account Updates, which had been contributing to the slowdowns.

Fixes

Platform Area

Description

Platform Area

Description

Segmentation

We’ve fixed an issue with Date data type attributes that previously allowed comparisons with DateTime attributes. With this update, Date attributes can now only be compared with other Date attributes, ensuring accurate data evaluations.