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Summary
Our September 26th 2023 release, v2023.19, introduces: pagination for Imports in your Dashboard; expired Downloads no longer being visible in your Dashboard; 90-day search range for Customer Trail; Custom Attribute Description editing; and new SMS Blocked Event mapping.
For additional information on these updates please read the Dashboard, Customer Trail, Data Source Mappings, and Events sections of this article.
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Learn more - Customer Trail
Customer Trail data will give you data for the last month, but if you wanted data beyond that, you would not have been able to retrieve it. In order to provide an increased historical view, you can now search up to 90 days in the past for a Customer’s Events.
You can see the 90-day range in the following image:
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Landing Pages
Description
What’s New
N/A
What’s Changed
Customer Trail search range increased from 31 days to 90 days
What’s Removed
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In the previous release, we introduced descriptions for your Custom Attributes. When they were introduced, you could add the description when you created the attribute, but you could not edit them after. You now have the capability to add edit them after they are created.
Keep in mind that this only applies to Custom Attributes.
Click on a Draft Data Source Mapping, and then the name of your Custom Attribute. You will then be met with this screen for editing:
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Capturing data and surfacing it for investigation is critical for diagnosing any issues with your deliverability. In order to surface that information more conveniently, all error codes returned by Twilio that were not previously mapped to an SMS Event will now be mapped to the SMS Blocked Event. For example, if Twilio returns error codes 30024 or 30034, these will now be mapped to the SMS Blocked Event. This means that if you are capturing this information in your Exports or Insights, then you will see the Twilio errors in the SMS Blocked Event. It also means this information will be surfaced in your Customer Trail.
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