Here’s a summary of what we shipped in Release v2024.19 (September 11, 2024):
Released
Channel Engagement analytics aggregation
Fixes and improvements
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Engagement - Analytics aggregation
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Build custom dashboards from a centralized source of truth for channel engagement
Perform advanced analysis
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Improvements
Platform Area | Description |
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Playbook | We’ve improved the efficiency of Playbook re-evaluations by introducing intelligent decision-making. Our system now selectively cancels or retains scheduled messages based on the outcome of each re-evaluation, optimizing performance, and reducing unnecessary processing. |
Customer Trail | We recently addressed performance issues in the Customer Trail explorer that were causing delays for users. Specifically, we’ve improved the speed of requests for retrieving the next set of historical events (pagination) and for fetching Account Updates, which had been contributing to the slowdowns. |
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🔧 Fixes
Platform Area | Description |
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Segmentation | We’ve fixed an issue with Date data type attributes that previously allowed comparisons with DateTime attributes. With this update, Date attributes can now only be compared with other Date attributes, ensuring accurate data evaluations. |
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